Service Investment
* Limited Time Offer: WD customers receive a $199 discount.
Attention to Restrictions
Our service is focused exclusively on the extraction of physical data from the device's memory.
- We do not recover Social media accounts
- We do not recover Email accounts
- We do not recover Instagram or Facebook
Class 100 Laboratory
How We Can Help
We use advanced forensic tools (Cellebrite, Oxygen) to extract data from cell phones with physical, logical defects, or locks. Unlike technical assistance shops that only replace parts, our focus is exclusively on recovering information contained in the device's internal memory. We work on cases where the device does not turn on, black screen, boot loop, water damage, and accidental deletion.
Common Symptoms
- Phone does not turn on or charge
- Broken screen with no touch access
- Device fell in water (oxidation)
- Infinite loop on logo (Bootloop)
- WhatsApp chat deletion
- Deleted photos and videos from gallery
- Failure after system update
- Encryption error or forgotten password
How It Works
Understand the recovery flow in four steps, from free diagnosis to data delivery.
1. Free diagnostic analysis
Free diagnostic analysis. Pricing provided after evaluation.
2. Technical Diagnosis
We identify the failure and confirm the feasibility of recovering the requested data.
3. Data Recovery
Final value in case of success provided after diagnosis.
4. File Delivery
Your data (WhatsApp, photos, contacts) are extracted and delivered on secure media or cloud.
Supported Systems
Important Information about Pricing
How does billing work?
For cell phones, the service fee is divided into two stages: R$ 940.00 upfront for analysis and an additional R$ 940.00 only in case of successful recovery.
Is the analysis refundable?
No. The R$ 940.00 fee covers the operational costs of the extraction attempt and use of forensic tools, regardless of success.
What is the timeframe for the complete recovery?
In case of success in data extraction, the average timeframe for the completion of the full service and delivery of information is 7 business days.
Do you recover social networks (Instagram, Facebook, etc)?
We do not perform recovery of access to social networks, emails, Instagram, or Facebook. Our focus is exclusively on data stored in the device's physical memory.
Do you recover chats deleted a long time ago?
Recovery of deleted data depends on whether the memory space has not been overwritten by new data. The less the phone was used after deletion, the greater the chance of success.
Why HD Doctor?
- WhatsApp and Business Recovery
- Photos, Videos, and Audio
- Contacts and Phone Book
- Documents (PDF, Doc, Xls)
- Notes and Voice Recorder
- Own laboratory in SP
- Absolute confidentiality guaranteed
- Service for iPhone and Android
Meet our CEOs,
Samir Mattar & Sávio Mattar 🇺🇸
HD Doctor is managed by Samir Mattar and Sávio Mattar, CEOs and Investing Partners. An america made company 🇺🇸, responsible for the substantial growth of the brand.
Samir and Sávio come from a traditional family of entrepreneurs operating in the national and international scenario. The most notable business is a car rental company, which today is publicly traded and has a valuation of $11 billion.
Their professional journey began at age 14 when they actively participated in the administration of HD Doctor.
Samir and Sávio are responsible for the massive growth of several technology companies that today lead their segments. In addition, they developed one of the largest data recovery laboratories in the Western Hemisphere, invested in cutting-edge technology, and brought 72% growth in the company's results last year.
Samir Mattar & Sávio Mattar 🇺🇸
CEOs & Investing Partners