Class 100 Laboratory
How We Can Help
Data recovery on SSDs requires completely different technology than that used on HDDs. We use advanced tools for direct access to NAND memory chips in cases of controller burnout or firmware lock (such as the famous 'SATAFIRM S11'). We act in cases of formatting, accidental deletion, electrical failures, and encryption errors.
Common Symptoms
- SSD not recognized in BIOS/System
- Wrong capacity shown (ex: 0GB or few KB)
- Computer freezes when accessing files
- Frequent Blue Screen Errors (BSOD)
- S.M.A.R.T. error messages
- SSD became slow suddenly
- Device in 'Read Only' mode
- Damage from drop or short circuit
How It Works
Understand the recovery flow in four steps, from free diagnosis to data delivery.
1. Free Diagnosis
Bring your media for a no-cost evaluation in our lab.
2. Technical Analysis
We identify the exact failure and send the quote and list of recoverable files.
3. Secure Recovery
After approval, we start the process in a controlled environment (Clean Room).
4. Data Delivery
Your files are recorded on new media or made available via secure cloud.
Brands and Technologies
Understand SSD Recovery
How does the recovery of a burnt SSD work?
In burnt SSDs or those with controller failure, we use the 'Chip-Off' technique. We remove the NAND memory chips and read their raw content with special readers. Then, we use advanced software to reconstruct the data logic and recover your files.
Is it harder to recover SSD than HDD?
Generally yes, due to the complexity of wear-leveling algorithms and hardware encryption of modern SSDs. However, our specialized technology allows us to recover data in most cases of electronic or logical failure.
Does the TRIM command prevent data recovery?
The TRIM command makes it difficult to recover deleted or formatted files on SSDs, as it clears data blocks quickly. However, in cases of electronic or firmware failure, TRIM does not act, making recovery viable.
Why HD Doctor?
- Support for NVMe, M.2, SATA and PCIe
- Chip-Off Recovery (Direct NAND)
- Translator/Firmware Reconstruction
- Compatible with MacBooks (Soldered)
- Absolute data confidentiality
- Free Diagnosis in 24h
Meet Our CEOs,
Sávio Mattar & Samir Mattar 🇺🇸
HD Doctor is led by Sávio Mattar and Samir Mattar, CEOs and Managing Partners responsible for positioning the company as a global leader in advanced data recovery solutions.
Coming from a traditional entrepreneurial family operating across domestic and international markets, Sávio and Samir were raised in an environment focused on innovation, business leadership, and long-term vision. Their family's most recognized venture is a publicly traded car rental company valued at over $11 billion.
Founded through Sávio Mattar's vision and leadership, HD Doctor was built with the mission of becoming one of the most advanced data recovery laboratories in the world. From an early age, Samir Mattar became actively involved in the company's operations, helping drive the next generation of innovation and expansion.
Today, HD Doctor stands as one of the largest and most advanced data recovery laboratories in the Western Hemisphere. With over 300,000 clients served and a 98% recovery success rate, the company continues to set the standard for excellence, reliability, and innovation in the data recovery industry.
Sávio Mattar & Samir Mattar 🇺🇸
CEOs & Managing Partners