How service works in Fortaleza
We don't have a physical lab in Fortaleza but we cover the entire metropolitan region with insured courier pickup in central districts (Aldeota, Meireles, Cocó, Papicu, Centro, Praia de Iracema, Mucuripe, Varjota) or prepaid Sedex/Loggi.
Coverage in Fortaleza
We don't have a physical unit in Fortaleza. We service the entire metropolitan region and CE via insured courier pickup in central districts (no charge) or prepaid Sedex/Loggi shipping paid by HD Doctor.
Recovery process for Fortaleza cases
Each case goes through 8 audited steps with documented chain of custody.
- 1
Pickup or shipping
Insured courier in Fortaleza central districts at no charge, or prepaid Sedex/Loggi for the rest of CE.
- 2
Registration with chain of custody
Unique hash and photographed seal.
- 3
Diagnosis within 24h
After intake in SP, mechanical, electronic and logical analysis.
- 4
Free written quote
Detailed cost by email or WhatsApp.
- 5
Bit-by-bit cloning
PC-3000 in isolated environment.
- 6
Physical or logical repair
Class 100 cleanroom, donor inventory.
- 7
File validation
File tree to verify before payment.
- 8
Delivery + final report
Return with new media via prepaid Sedex/Loggi to Fortaleza address.
Turnaround for Fortaleza
| Scenario | Turnaround |
|---|---|
| Courier pickup (Fortaleza central districts) | same day or next business day |
| Sedex/Loggi from Fortaleza to SP | 3–5 business days |
| Diagnosis after intake in SP | within 24h |
| Simple logical recovery | 3–7 business days |
| Cleanroom mechanical recovery | 10–20 business days |
| Return shipping to Fortaleza via Sedex | 3–5 business days |
- Express available for critical cases with lab priority.
- No Data, No Charge policy: if we can't recover the critical files you flagged, you don't pay for the service. Diagnosis is free in 92% of cases.
Why HD Doctor for Fortaleza cases
- 🏛️24+ years focused exclusively on data recovery
- 🔬In-house Class 100 cleanroom in São Paulo
- 🤝Only Western Digital Platinum Partner with a regional lab in Latin America
- 🛵Insured courier pickup in Fortaleza central districts, no charge
- 📦Prepaid Sedex/Loggi shipping paid by HD Doctor
- ⚖️Signed engineer report legally valid
FAQ about Fortaleza
Do you have a lab in Fortaleza?
No. The lab is in São Paulo. For Fortaleza clients we offer insured courier pickup and prepaid Sedex/Loggi.
How long does logistics take?
Courier pickup: same day or next business day. Sedex Fortaleza to SP: 3 to 5 business days. After intake, diagnosis within 24h.
Do you serve Aldeota, Meireles, Cocó, Papicu?
Yes. Insured pickup in all central Fortaleza districts and RMF.
Do you serve Sobral, Juazeiro do Norte and interior?
Yes. For Ceará interior cities we send prepaid Sedex/Loggi.
How does the quote work?
Diagnosis is free. After technical assessment within 24h we send a detailed quote.
Do you serve government agencies and companies?
Yes. We serve federal and state agencies in CE.