Data Recovery in Salvador, Brazil
Direct answer
HD Doctor has a unit in Salvador in Itaigara (Tropical Center, near Iguatemi Shopping), with service Monday to Friday. Free diagnosis within 24h, recovery processed in our in-house lab. We service Salvador, Lauro de Freitas, Camaçari, Simões Filho, Feira de Santana and the metropolitan region via insured courier. Coverage also for Itabuna, Ilhéus, Vitória da Conquista and Bahia interior cities via prepaid Sedex.
How service works in Salvador
Drop off at Itaigara (near Iguatemi Shopping and BR-324), schedule insured courier pickup anywhere in Greater Salvador (no charge), or ship via prepaid Sedex/Loggi from interior cities.
Where we are in Salvador
Our unit is in Itaigara at the Tropical Center, near Iguatemi Shopping.
Address
Avenida Antônio Carlos Magalhães, 1116, Sala 210, Itaigara, Salvador, BA
CEP 41825-904
Tropical Center · Itaigara
Hours
Mo-Fr 09:00-12:00,13:15-18:00
Recovery process at the Salvador unit
Each case goes through 8 audited steps with documented chain of custody.
- 1
Pickup or intake
Drop off at Itaigara, insured courier across Greater Salvador, or prepaid Sedex/Loggi from interior cities.
- 2
Registration with chain of custody
Unique hash and photographed seal.
- 3
Diagnosis within 24h
Mechanical, electronic and logical analysis.
- 4
Free written quote
Detailed cost and turnaround by email or WhatsApp.
- 5
Bit-by-bit cloning
PC-3000 in isolated environment.
- 6
Physical or logical repair
Class 100 cleanroom (with shipping to SP for mechanical cases), donor inventory, PCB repair.
- 7
File validation
File tree to verify before payment.
- 8
Delivery + final report
New media with checksum, in-person or courier delivery, signed report.
Pickup and recovery turnaround in Salvador
| Scenario | Turnaround |
|---|---|
| Courier pickup (Greater Salvador) | same day or next business day |
| Sedex/Loggi from BA interior | 1–4 business days transit |
| Diagnosis after intake | within 24h |
| Simple logical recovery | 3–7 business days |
| Cleanroom mechanical recovery | 10–20 business days |
- Express available for critical cases.
- No Data, No Charge policy: if we can't recover the critical files you flagged, you don't pay for the service. Diagnosis is free in 92% of cases.
Why HD Doctor in Salvador
- 🏛️24+ years focused exclusively on data recovery
- 🔬Physical unit in Itaigara, near Iguatemi Shopping
- 🤝Only Western Digital Platinum Partner with a regional lab in Latin America
- 🛵Insured courier pickup across Greater Salvador, no charge
- 🆓Free diagnosis and No Data, No Charge policy
- ⚖️Signed engineer report legally valid
FAQ about Salvador
Do you have a physical lab in Salvador?
Yes. The lab is at Avenida Antônio Carlos Magalhães, 1116, Suite 210, Tropical Center, Itaigara. Service Monday to Friday.
How does pickup work in Salvador?
Across Greater Salvador we offer insured courier pickup at no charge, scheduled by WhatsApp or phone.
Do you serve Itabuna, Ilhéus and interior cities?
Yes. For Bahia interior cities we send prepaid Sedex/Loggi with antistatic packaging.
Can I drop off in person?
Yes, by appointment.
What's the average turnaround in Salvador?
Diagnosis within 24h. Simple logical recovery in 3 to 7 business days. Cleanroom cases 10 to 20 business days.
How does the quote work?
Diagnosis is free. After technical assessment within 24h we send a detailed quote.